These men and women understand and worth there are hardly any factors in life that happen to be more worthwhile than getting instrumental in influencing Other people arrive at their prospective and best aspirations.”
Coordinates with Director of Operations to interface with customer and cope with account administration challenges.
A usual working day is made of earning and answering etech inbound and outbound calls, preserving account documentation, and developing a constructive rapport with our shopper base.
verified practical experience in lead technology and business advancement in the BPO, get in touch with Centre, or IT expert services industries.
From a global outsourcing Resolution provider to an entire-fledge shopper knowledge management corporation, Etech presents merchandise & companies of digital engagement, AI-enabled know-how program for shopper engagement and excellent monitoring, omnichannel CX support, good quality checking products and services and it is a engineering spouse for primary manufacturers everywhere in the planet.
you can expect to collaborate intently with cross-practical teams, leveraging facts to make educated selections that prioritize the customer expertise. What we provide:
Responsible for developing lasting, short-term and interval stage forecasts and also capability plans for multiple Call types based upon client input and historical information employing spreadsheet templates, statistical modelling software as well as other equipment.
you'll be giving Excellent voice support for our consumers that are enrolled inside a financial debt settlement system.
เทคโนโลยีธุรกิจดิจิทัล (คอมพิวเตอร์ธุรกิจ)
a chance to Consider on the feet in a fast-paced atmosphere exactly where messages more than chat, simply call and e mail arrive quickly and furious;
choose accountability and initiative to produce Main techniques and competencies by getting associated with just about every aspect of personal enhancement.
Conflict resolution to be familiar with many obstructions and apply negotiation skills to seek out optimum options.
get inbound or make outbound calls to buyers with the objective of speaking about non- gross sales associated issues.
offer insights to the income and marketing and advertising groups to enhance support choices and positioning techniques.